St. Rocco's Hospice is looking to recruit a Shop Manager for our newly relaunched boutique shop in Stockton Heath.  Stockton Heath is a vibrant village with an amazing mix of places to eat and a lovely shopping centre.  The St. Rocco’s shop is very much embedded within the community we serve, and we are looking for a Manager who will embrace this.

The position would ideally suit someone with a managerial and commercial background in retail, someone who has high standards in customer service and a flair for visual merchandising.

You will be expected to support a well experienced volunteer team, manage stock levels and be commercially astute to help generate income for St. Rocco’s Hospice. 

This role requires innovative thinking, autonomous working and the ability to develop strong productive relationships. Excellent communication, organisational, planning, scheduling and problem-solving skills are essential. 

37.5 hours per week – 5 days over 7 (weekend work). Typical hours of work 9am - 5pm.

Main Duties & Responsibilities (please see Job description for further details): 

You will be responsible for: 

•            Managing the day to day running of the shop.
•            Optimising sales.
•            Maintaining effective stock management and merchandising.
•            Managing and training shop volunteers.
•            Carrying out shop administration.
•            Ensuring adequate security.
•            Enforcing health and safety policy and procedures. 

Who We Are Looking for:

• A proven track record of successful commercial retail managerial experience.
• A manager who places their team at the forefront of decision making
• Strong interpersonal skills, with the ability to communicate effectively at all levels.
• Excellent organisational skills with ability to prioritise workload and work under pressure to meet deadlines.
• Computer literate with knowledge of using Outlook and teams as being advantageous.
• Able to work
• Excellent attention to detail.
• Someone who has the ability to problem solve and use initiative

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Annual holiday entitlement is 7 working weeks inclusive of all public holiday entitlement
• Contributory Company Group Pension Plan (NHS Pension Scheme members have the option of continuing in this scheme)
• Medical Cash Plan
• Life assurance
• Option to apply for a blue light card
• Eligibility to access a huge range of discounts online and on the high street through the Charity Worker Discount Scheme
• Free onsite Hospice car park

We commit to our employee’s well-being through work life balance, on-going development, support and reward. 

St. Rocco's Hospice is an Equal Opportunities Employer. All offers of employment are subject to 2 references & DBS.

For further information about this role or for an informal conversation about the range of career options available with St Rocco’s’ please contact: HR at hr@stroccos.org.uk.

About us: 

St Rocco’s Hospice is a registered charity, not part of the NHS and it costs over £5 million to run the Hospice every year. We rely on support from the community of Warrington, both through volunteering time and donating money to enable us to continue our existing services.  

For this reason, we encourage all members of staff to support fundraising activities of the Hospice. We encourage every staff member to help at, participate in, or support at fundraising activities every year to fell part of the wider St. Rocco’s family. Opportunities to support fundraising activities vary and could include helping at fundraising and shop events, raising sponsorship or attending cheque presentations. Staff members will be asked as part of their annual appraisal how they have contributed to the wider organisational community.  

About the Team: 

At St. Rocco's Hospice, you will find a fantastic team spirit and a commitment to developing you and your skills so that you can choose a long-term career with us.

Closing date:  25th April 2025.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications